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Always there to help you!

We hope you are enjoying the swiftness, ease, and connectivity of your Penta T-Pad.

Welcome to the Pantel Customer Centre. If you are an existing customer seeking information or wanting to get in touch with us, find all the relevant information on this page.


At Pantel nothing is more important to us, than to ensure work that valued customers like you are completely satisfied with our service. To ensure that your queries, feedback or complaints about our products or services are ALWAYS addressed,


we have three levels of contact

Step

1
Queries / Feedback / Complaints

You can reach us for any query/complaint through any of our access channels mentioned below:

Customer care : +91-0120-4805200
Technical Query Forum : http://www.pantel.in/Techforum
Write to us : support@pantel.in
You will receive a response within 72 Hrs

Step

2
Grievance Redressal

If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of our access channels mentioned below:

Call Us: +91-0120-4805200
Write to us: L1support@pantel.in
You will receive a response within 72 Hrs. *
* Applicable when level wise escalation is followed.

Step

3
Service Officer

If the resolution provided at Step 2 does not meet your expectation, you can approach our Service Officer through any of our access channels mentioned below:

Write to us: L2support@pantel.in
You will receive a response within 48 Hrs.*
* Applicable when level wise escalation is followed.

Customer Care

Customer Care : +91.120.4805200

customercare@pantel.in


Live Chat

Techforum

Techforum